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Сбой Dragon dogma 2

Купил сборку ПК поставил стим и драгон догму 2 драйвера от нвидиа по 5 раз уже преустанавливал, обновлял библиотеки с++ и визио, менял виртуальную память обновлял материнку, игра всё равно даёт сбой,в дамп файле часто проскакивают строки о ntdll и soundengine, как правило причиной пишет NULL_POINTER_READ_c0000005_DD2.exe!AK::WriteBytesMem::SetCount
если кто то может расшифровать мне эту строчку и подсказать решение буду признателен

Microsoft (R) Windows Debugger Version 10.0.19041.685 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [D:\Steam\steamapps\common\Dragons Dogma 2\CrashReport\2024_0402_1310\MiniDump.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available

Symbol search path is: srv*
Executable search path is:
Windows 10 Version 19045 MP (16 procs) Free x64
Product: WinNt, suite: SingleUserTS Personal
19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Debug session time: Tue Apr 2 13:10:42.000 2024 (UTC + 3:00)
System Uptime: 0 days 3:25:20.362
Process Uptime: 0 days 0:09:46.000
................................................................
................................................................
.............................
Loading unloaded module list
................................................................
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(1008.3528): Access violation — code c0000005 (first/second chance not available)
For analysis of this file, run !analyze -v
ntdll!NtWaitForSingleObject+0x14:
00007ffb`9924d064 c3 ret
0:060> !analyze -v
*******************************************************************************

  • *
  • Exception Analysis *
  • *

*******************************************************************************


KEY_VALUES_STRING: 1

Key : AV.Dereference
Value: NullPtr

Key : AV.Fault
Value: Read

Key : Analysis.CPU.Sec
Value: 2

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-O6KG6V7

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.Sec
Value: 16

Key : Analysis.Memory.CommitPeak.Mb
Value: 706

Key : Analysis.System
Value: CreateObject

Key : Timeline.OS.Boot.DeltaSec
Value: 12320

Key : Timeline.Process.Start.DeltaSec
Value: 586


NTGLOBALFLAG: 0

PROCESS_BAM_CURRENT_THROTTLED: 0

PROCESS_BAM_PREVIOUS_THROTTLED: 0

CONTEXT: (.ecxr)
rax=0000000189c48230 rbx=0000000150565ec0 rcx=0000000189c482d0
rdx=0000000000000010 rsi=0000000000000001 rdi=0000000189c49a40
rip=00000001443f46ff rsp=0000000189c48190 rbp=0000000189c48290
r8=00000000000000c0 r9=00000000000000c0 r10=00007ffb7db70000
r11=00007ffb7db8190b r12=0000000000000000 r13=0000000000000001
r14=0000000149426108 r15=0000000000000001
iopl=0 nv up ei pl nz na pe nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202
DD2!AK::WriteBytesMem::SetCount+0x14cf:
00000001`443f46ff 488d4540 lea rax,[rbp+40h]
Resetting default scope

EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00000001443f45f0 (DD2!AK::WriteBytesMem::SetCount+0x00000000000013c0)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 0

PROCESS_NAME: DD2.exe

READ_ADDRESS: 0000000000000000

ERROR_CODE: (NTSTATUS) 0xc0000005 — 0x%p 0x%p. %s.

EXCEPTION_CODE_STR: c0000005

FAULTING_THREAD: ffffffff

STACK_TEXT:
00000001`89c48190 00000001`443f46ff DD2!AK::WriteBytesMem::SetCount+0x14cf
00000001`89c489d0 00000001`44407fc8 DD2!AK::WriteBytesMem::SetCount+0x14d98
00000001`89c48a00 00000001`44407cc4 DD2!AK::WriteBytesMem::SetCount+0x14a94
00000001`89c4aa70 00000001`4531b963 DD2!AK::WriteBytesCount::Clear+0x5ce733
00000001`89c4aab0 00000001`45301465 DD2!AK::WriteBytesCount::Clear+0x5b4235
00000001`89c4abc0 00000001`45338916 DD2!AK::WriteBytesCount::Clear+0x5eb6e6
00000001`89c4ac10 00000001`44fcec86 DD2!AK::WriteBytesCount::Clear+0x281a56
00000001`89c4ac50 00000001`44558300 DD2!AK::WriteBytesBuffer::GetPos+0x6b9c0
00000001`89c4baf0 00000001`445224be DD2!AK::WriteBytesBuffer::GetPos+0x35b7e
00000001`89c4c490 00000001`444dde4e DD2!AK::WriteBytesCount::Count+0xc085e
00000001`89c4f540 00000001`444e330d DD2!AK::WriteBytesCount::Count+0xc5d1d
00000001`89c4fd90 00000001`485889d0 DD2!AK::SpatialAudio::UnregisterListener+0xc3ba0
00000001`89c4fdc0 00000001`443dd3db DD2!AK::SoundEngine::StopProfilerCapture+0x4169e4b
00000001`89c4fe30 00000001`443de31c DD2!AK::SoundEngine::StopProfilerCapture+0x416ad8c
00000001`89c4ff00 00000001`444764b5 DD2!AK::WriteBytesCount::Count+0x58ec5
00000001`89c4ff30 00007ffb`97217344 kernel32!BaseThreadInitThunk+0x14
00000001`89c4ff60 00007ffb`992026b1 ntdll!RtlUserThreadStart+0x21


STACK_COMMAND: .ecxr ; kb ; ** Pseudo Context ** Pseudo ** Value: 24254061340 ** ; kb

SYMBOL_NAME: DD2!AK::WriteBytesMem::SetCount+14cf

MODULE_NAME: DD2

IMAGE_NAME: DD2.exe

FAILURE_BUCKET_ID: NULL_POINTER_READ_c0000005_DD2.exe!AK::WriteBytesMem::SetCount

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {2903bece-ecf9-cca4-7878-ea1926dc5ecb}

Followup: MachineOwner

программисты IT     #1   02 апр 2024 13:20   Увидели: 21 клиент, 1 специалист   Ответить
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новый дамп с новыми значениям


Microsoft (R) Windows Debugger Version 10.0.19041.685 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [D:\Steam\steamapps\common\Dragons Dogma 2\CrashReport\2024_0402_1348\MiniDump.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available

Symbol search path is: srv*
Executable search path is:
Windows 10 Version 19045 MP (16 procs) Free x64
Product: WinNt, suite: SingleUserTS Personal
19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Debug session time: Tue Apr 2 13:48:13.000 2024 (UTC + 3:00)
System Uptime: 0 days 0:13:21.751
Process Uptime: 0 days 0:08:36.000
................................................................
................................................................
..............................
Loading unloaded module list
........................
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(30f0.ee4): Illegal instruction — code c000001d (first/second chance not available)
For analysis of this file, run !analyze -v
ntdll!NtWaitForSingleObject+0x14:
00007ff8`99c0d064 c3 ret
0:060> !analyze -v
*******************************************************************************

  • *
  • Exception Analysis *
  • *

*******************************************************************************


KEY_VALUES_STRING: 1

Key : Analysis.CPU.Sec
Value: 2

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-O6KG6V7

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.Sec
Value: 17

Key : Analysis.Memory.CommitPeak.Mb
Value: 235

Key : Analysis.System
Value: CreateObject

Key : Timeline.OS.Boot.DeltaSec
Value: 801

Key : Timeline.Process.Start.DeltaSec
Value: 516


NTGLOBALFLAG: 0

PROCESS_BAM_CURRENT_THROTTLED: 0

PROCESS_BAM_PREVIOUS_THROTTLED: 0

CONTEXT: (.ecxr)
rax=0000000000000000 rbx=000000000c794c00 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000087 rdi=000000000c798200
rip=00007ff8978ccf19 rsp=0000000188d0fc90 rbp=4ec4ec4ec4ec4ec5
r8=0006151ad7acbd72 r9=0006151ad7ad0ee3 r10=0006151ad7ad0ee6
r11=0006151ad7ad5462 r12=00000001dd7b812a r13=0000000000000000
r14=ffffffff903baa66 r15=00000046e1a6d63c
iopl=0 nv up ei pl nz na pe nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202
KERNELBASE!RaiseException+0x69:
00007ff8`978ccf19 0f1f440000 nop dword ptr [rax+rax]
Resetting default scope

EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00007ff8978ccf19 (KERNELBASE!RaiseException+0x0000000000000069)
ExceptionCode: c000001d (Illegal instruction)
ExceptionFlags: 00000000
NumberParameters: 0

PROCESS_NAME: DD2.exe

ERROR_CODE: (NTSTATUS) 0xc000001d — { } .

EXCEPTION_CODE_STR: c000001d

IP_ON_HEAP: 000000000c7a0000
The fault address in not in any loaded module, please check your build's rebase
log at <releasedir>\bin\build_logs\timebuild\ntrebase.log for module which may
contain the address if it were loaded.

FRAME_ONE_INVALID: 1

STACK_TEXT:
00000001`88d0fc90 00000000`0c7a0000 : 00000000`00000000 00000001`dd7b812a 00000000`6fc4c34a 00000001`483ae7ed : KERNELBASE!RaiseException+0x69
00000001`88d0fd70 00000000`00000000 : 00000001`dd7b812a 00000000`6fc4c34a 00000001`483ae7ed 4f71de03`4cbd53e1 : 0xc7a0000


FAILED_INSTRUCTION_ADDRESS:
KERNELBASE!RaiseException+69
00007ff8`978ccf19 0f1f440000 nop dword ptr [rax+rax]

SYMBOL_NAME: KERNELBASE!RaiseException+69

MODULE_NAME: KERNELBASE

IMAGE_NAME: KERNELBASE.dll

STACK_COMMAND: ~60s ; .ecxr ; kb

FAILURE_BUCKET_ID: ILLEGAL_INSTRUCTION_c000001d_KERNELBASE.dll!RaiseException

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {5c7a338f-c8b0-2af2-f0de-bde20eee2d4a}

Followup: MachineOwner

  #2   02 апр 2024 13:50   Ответить
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А что вы к разработчику игры не обратитесь, если проблема только в этой игре?

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